Terms and conditions of the service
Mitrovo srl (hereinafter also "Allingro" or "provider") provides the user (hereinafter also "Customer") with the functionality of the site and other products and services when visiting or making purchases on www.allingro.com (hereinafter also the "site"), uses services provided by allingro or the application for mobile devices.
By using the Site, the user declares to know the following terms and conditions of use and sale, the Privacy Policy and the Cookies Policy published therein, which he fully accepts.
If the user does not accept them, he is invited not to use this Site. The following terms and conditions ("General Conditions of Use and Sale" or "GCS"), together with the additional terms and conditions contained in the "Privacy Policy" and in the "Cookie Policy", regulate the provision of the services offered by Mitrovo Srl, with registered office at: CORSO DEL POPOLO, 8 35131 PADOVA PD, PI / CF IT05335580287, registered in the Register of Companies of the Chamber of Commerce of Padua PD - 460839, email info@allingro.com, PEC mitrovo.srl@pec.it, Tel: +39 0497446073.
Access to the Site and related services is intended exclusively for Users, as identified below. The user is required to print, sign and keep these GCS.
DEFINITIONS, PREMISES AND ATTACHMENTS
For the purposes and for the purposes of these General Terms and Conditions of Use and Sale, we mean:
- "User" and / or "Customer": the legal person, located within the EU, acting for purposes related to any entrepreneurial, commercial, craft or professional activity carried out, or an intermediary. To this end, please note that the user with registered office outside the Italian territory, to complete any purchase of goods on the Site, must be registered in the VIES and / or in any case in possession of a valid and active VAT number in the country. of belonging or in any case being in possession of documents certifying the qualification of a company / legal person; the User is therefore required to communicate any changes to the data and the company statute for tax and commercial purposes. The User is, in fact, solely responsible for the truthfulness of the data provided as a buyer;
- "Services": the offer and sale of Products on the Site, on the App and related services;
- "Order Form": the electronic form through which the user can submit a Purchase Order;
- "Purchase Order": the purchase proposal sent by the user electronically to the Lender;
- "Order Confirmation": the electronic communication with which Mitrovo Srl notifies the user that he has received the Purchase Order, but that he has not subjected it to the data verification process and the availability of the requested products;
- "Order Refusal": means the electronic communication with which the Provider advises the user not to accept the Purchase Order;
- "Confirmation of Acceptance": means Mitrovo Srl's acceptance of the Purchase Order sent by the Customer, including the actual quantity of Products purchased, Purchase Price, terms and methods of payment, taxes and shipping costs;
- "Communication of limited article availability": means the electronic communication with which Mitrovo Srl warns the user that, following the internal verification process, the quantity of available articles has not reached 75% of the total quantity of the articles referred to in 'Purchase Order, allowing the user to proceed to confirm, supplement or cancel the Purchase Order within 24 hours. If the user fails to reply within the terms indicated, the Purchase Order will be considered canceled;
- "Confirmation of Acceptance - Supplementary Order": means Mitrovo Srl's acceptance of the supplementary Purchase Order sent by the Customer, including the actual quantity of Products purchased, Purchase Price, terms and methods of payment, taxes and costs of shipment;
- "Shipping Confirmation": means the communication with which the Provider informs the user of the shipment of the Order, including a summary of the same, of the expected delivery date;
- "Purchase Price": the price of the Products published on the Site, net of taxes, delivery costs and any other element;
- "VIES" : VAT information exchange system.
The definitions, premises and attachments form an integral and substantial part of these GCS. In particular, the following documents are attached to this document: Privacy Policy and Cookie Policy
I) GENERAL CONDITIONS OF USE
We invite the user to carefully read these general conditions of use ("General Conditions of Use") before using the Services offered by Allingro. By using these services, you fully accept these General Conditions of Use. We offer a wide range of services therefore the user may be subject to additional conditions. In case of use of a Service offered by allingro (such as: Your User Profile or Mobile Application), you will also be subject to the guidelines and general conditions applicable to that particular service.
PRIVACY
We invite the user to consult our Privacy Policy and the Cookies policies governing the use of the Services provided by Allingro.
ELECTRONIC COMMUNICATIONS
When you use the Services or send us communications by email, text message (SMS) and from your computer or mobile device, you communicate with us electronically. Allingro may communicate with you in various ways, for example via e-mail, text messages (SMS), in-app notifications, or by posting messages and communications on the site or through other Services. Without prejudice to the specific provisions of the law of a mandatory nature, for the purposes of this contract, the user agrees to receive communications from Allingro in electronic form and acknowledges that all contracts, notifications, information and other communications that they are provided in electronic form and satisfy the requirement of written form, when required by law.
LICENSE FOR ACCESS TO SERVICES
All rights not expressly conferred by these General Conditions of Use or by the Terms of Service remain with Allingro or its licensors, suppliers, publishers, owners or other service providers.
It is not possible to reproduce, duplicate, copy, sell, resell, visit or in any other way use the Services offered by Allingro in whole or in part for any commercial use without our express written consent. It is not possible to framing or use framing techniques to misappropriate any trademark, logo or other proprietary information (including images, text, page settings, or formats) of Allingro without the express written consent of Allingro. You may not use any meta tags or any other "hidden text" using Allingro's name or trademarks without Allingro's express written consent. The user may use the services provided exclusively within the limits established by law. The violation of these General Conditions of Use will result in the revocation of the authorization for use by Allingro.
SUBJECT AND DESCRIPTION OF THE SITE
These GCS govern the offer and sale of Products through the Site. The sale is carried out only in bulk, within the EU, with the exception of the provisions of these GCS for shipments.
Access to the Site and related services is intended for use exclusively reserved for legal persons, holders of PI / VAT who act for purposes related to their entrepreneurial, commercial, craft or professional activity.
The Site allows unregistered Users to browse it, with the exception of the pages to access which registration is required. In any case, unregistered Users are not allowed to view the Purchase Prices of the Products or proceed with the purchase of the Products.
The Site allows registered users to browse, view and purchase the Products.
In any case, the presentation of the Products on the Site constitutes an invitation to the Users to formulate a purchase proposal towards the Service Provider. These invitations to offer are not binding on the Provider and do not constitute offers to the public pursuant to and by effect of art. 1336 cc
REGISTRATION TO THE SITE
The use of the Services is allowed only to registered Users, located within the EU (limited to the countries to which Allingro ships its goods, see SHIPPING paragraph) and having legal capacity pursuant to and for the purposes of Italian law.
Registration involves the insertion of some personal data of the user (by way of example but not limited to: company name, registered office, PI / VAT).
In order to complete the registration procedure and access the Services offered, the user is required to accept and sign these GCS, as well as to provide appropriate consent to the processing of personal data if necessary.
For the purposes of the correct creation of the aforementioned registration account, as well as to allow the completion of any purchases, the user assumes the obligation to provide their personal data complete, correct and truthful and to keep them updated. As of now, the Provider reserves the right to carry out checks on the completeness, correctness and / or truthfulness of the information provided by the user. If all the requested information is not provided, or if it is not complete, correct and / or truthful, the Lender reserves the right, at its sole discretion, not to proceed with the registration and / or purchase procedure of the user on the Site and / or to request any additional documents and / or clarifications from the user.
PERSONAL ACCOUNT
The access credentials are issued free of charge, are strictly personal and cannot be transferred to third parties.
The user is the one and only responsible for the conservation and confidentiality of his credentials and, consequently, remains the one and only responsible for all the uses connected or related to them (including damage and prejudicial consequences caused to the Provider and / or to third parties. ).
The user undertakes to keep the access credentials to the platform with due care and diligence and to control access to their devices. In the event of theft, loss or loss of access credentials, as well as if said credentials are, or presumably are to be used in an unauthorized manner, the user undertakes, without delay, to notify the Provider at the following addresses and- mail info@allingro.com, telephone + 390497446073, and to modify their access data.
In any case, it is understood that the user will be solely responsible for the consequences deriving from the theft, loss and / or loss of the access credentials to the Site.
The Lender reserves the right to accept, reject and / or amend any registration and / or purchase request at its sole discretion.
The registered user has, in any case, the right to request the cancellation of his / her profile at any time, through the specific function available on the Site.
USER OBLIGATIONS AND RESPONSIBILITIES
The user undertakes to use the Site with good faith and diligence, in compliance with these GCS, the Privacy Policy and the Cookie Policy.
By using this Site and / or placing orders through it, the user agrees to: use the Site only to carry out legally valid consultations or orders, not to place false and / or fraudulent orders.
We inform you that in this case, if there are sufficient elements to believe that a false and / or fraudulent order has been placed, the Lender will be authorized to cancel it and to inform the competent authorities.
By using this website, the user undertakes to provide the Provider with the PI / VAT number, company name, e-mail address, billing address, delivery address and / or other necessary data and / or information. for the provision of the Services in a complete, truthful and correct manner.
The user accepts and undertakes not to use the Services in such a way as to cause, or could cause, interruptions, damage or malfunctions to the Services and related functions, or for fraudulent purposes, or in any case to commit illegal activities, or to cause disturbance, prejudice or apprehension.
INTELLECTUAL AND INDUSTRIAL PROPERTY
Any and wider intellectual and industrial property rights on the Site and on the contents and materials published therein (including but not limited to domain names, trademarks, patents, designs, texts, images, layouts, software, etc.) is and remains of the Lender and its assignors and / or assignees.
It is not allowed to systematically extract and / or reuse parts of the material and / or contents of the Site without the prior and express written consent of the Provider. By way of example but not limited to, it is not allowed to use data mining, robots or similar acquisition or extraction devices to reuse any part of the Site, nor to create and / or publish a database that reproduces substantial parts (e.g. prices and lists of products ) of the Site.
In the event of any disputes regarding the violation of industrial and / or intellectual property rights, Users are invited to contact the Provider at the email address info@allingro.com
THIRD PARTY ACTIVITIES
The Site may contain spaces or links managed by third parties, for purposes related to the correct provision of the available services (e.g. online payment service manager).
The relationships between Users and said third parties are governed by separate contractual relationships with which the user is required to comply. The Provider has no control over these sites or resources and therefore assumes no responsibility for them or for any loss or damage that may arise to users as a result of their use.
WARRANTIES ON PRODUCTS AND LIMITATIONS OF LIABILITY
The user acknowledges and accepts that the Provider operates as a mere distributor of the products and therefore does not assume any liability on the manufacturer or on a previous seller of the same distribution contractual chain or on any other intermediary.
In the event of a lack of conformity of the Products, the User will have the right, at the sole discretion of the Provider, (i) to restore the conformity of the goods free of charge by replacement, or (ii) to reimburse the purchase price. In such cases, the User, within 8 days of receipt of the goods , must contact the Provider at info@allingro.com, indicating the type of defect and attaching an image in .jpeg format that certifies its actual existence. . The Provider will communicate the solution adopted to the email address used by the User to send the aforementioned communication, reserving the right to provide and / or request the User any further information and / or appropriate indications, which may vary depending on the case. of species (by way of example but not limited to, sending photographs of the faulty garments by other means, indication of the IBAN on which to make the reimbursement, preventive return of the faulty garment, etc.). It is understood that the Products are compliant if (i) they respect the description provided and possess the qualities presented on the Site, even in the event of non-substantial differences with the images of the Products, merely illustrative, present on the Site; (ii) are suitable for the use for which the products are normally intended; (iii) exhibit qualities and characteristics which are normal in products of the same type and which can reasonably be expected.
Within the limits permitted by law, the Provider declines all responsibility in the event that the delivered product does not comply with the legislation of the country of delivery other than Italy.
In any case, the user renounces, pursuant to and for the purposes of art. 131 of Legislative Decree no. 206 of 2005, to exercise any recourse action against the Lender.
Except in the case of willful misconduct or gross negligence, the Provider will be solely responsible for any direct and foreseeable damage at the time of the conclusion of the sales contract, and in any case within the limits of the purchase price of the product in question.
The user explicitly acknowledges and accepts that in no case may the Provider be liable for any losses suffered, loss of earnings or any other damage that is not an immediate and direct consequence of its non-fulfillment or that was not foreseeable at the time of the conclusion of the contract of sale.
VIOLATION OF THE TERMS OF USE
The Provider reserves the right to suspend and / or cancel the account, block access to the Site, in whole and / or in part, temporarily and / or permanently, in case of violation by the user, of also one of the obligations provided for in these Conditions and in the Privacy Policy, and in any other case at its sole discretion.
The user, following receipt of the notification by the Provider of the violation of the obligations set out in this contract, must proceed, without delay and in any case within and no later than 24 hours, to eliminate the causes of the dispute and / or provide suitable documentation to support of their reasons. In the event of failure to respond within the terms indicated, or in any case if the arguments put forward by the user are not sufficient, the Lender will have the right to terminate the contract with at least 72 hours' notice of the actual suspension and / or cancellation of the account, without prejudice to the right of the Service Provider to take action for compensation for any damage suffered, as well as reserving the right to take the measures deemed most appropriate in the specific case, including reporting to the judicial authority.
EXPRESS TERMINATION CLAUSE
The obligations assumed by the user referred to in these "General Conditions of Use", are essential, so that, by express agreement, the non-fulfillment of only one of these obligations, if not determined by unforeseeable circumstances or force majeure, will result in the termination of the contract pursuant to art. 1456 of the civil code, without the need for a judicial ruling that produces the aforementioned effect.
In any case, the Lender has the right not to make use of this express termination clause and to demand the fulfillment of the contract, without prejudice to the right to compensation for damage.
APPLICABLE LAW AND JURISDICTION
These General Conditions of Use are regulated and must be interpreted in accordance with Italian law.
The language in which the Contract is concluded is Italian. In the event of a conflict between any versions of the General Conditions prepared in a language other than Italian and accepted by the Customer, the meaning and interpretation of the General Conditions in Italian prevail in any case.
The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.
For any dispute deriving from these Conditions or from their execution, they will be devolved exclusively to the Padua court.
TREATMENT OF PERSONAL DATA
The processing of personal data of which the Service Provider is the Data Controller takes place in compliance with current legislation on the subject. For the methods of processing personal data, please refer to the Privacy Policy available at www.allingro.com/it/privacy.
MODIFICATIONS OR CHANGES TO THE CONDITIONS
The Provider reserves the right to modify the Site, these GCS, the Privacy Policy and the Cookie Policy at any time to offer new products or services, or to comply with legal or regulatory provisions. The user will be subject to the policies and terms of the GCS from time to time in force at the time of sending the order, unless any changes to these terms are required by applicable law or by the competent authorities (in which case, they will also apply to previously placed orders).
BY CONTINUING TO USE THE SERVICES AFTER THE CHANGES ENTERED INTO FORCE, THE USER ACCEPTS IN FULLY SUCH MODIFICATIONS. OTHERWISE, IF THE USER DOES NOT INTEND TO ACCEPT THE MODIFICATIONS, HE WILL HAVE TO CANCEL HIS REGISTRATION.
Should any provision of these GCS be deemed invalid, null or for any reason unenforceable, this condition will in any case not affect the validity and effectiveness of the other provisions.
WAIVER
In case of non-fulfillment by the user of these General Conditions of Use, the failure by Allingro to exercise the right to act against the Customer, does not represent a waiver by the provider to act for the violation of the obligations assumed by the user. .
MINORS
No products are sold to minors. Products for children can be sold that can only be purchased by users who have reached the age of majority, even if the consents expressed in the website user registration form and the "Contact us" information request form are validly provided even by minors who have completed 14 years pursuant to and for the purposes of Legislative Decree no.101 / 18.
CONTACTS
For any communications, please contact the Provider at the following addresses:
-Mitrovo Srl Headquarters: CORSO DEL POPOLO, 8 35131 PADOVA PD
-PEC: mitrovo.srl@pec.it,
-E-mail: info@allingro.com
-Tel: +39 0497446073
Should a provision of these GCS be wholly or partially null and / or ineffective, the remaining provisions of the GCS will in any case remain valid and effective.
Although not expressly provided for in these GCS, the Italian laws in force apply. Failure or delayed exercise by the Provider of one of the rights, faculties or powers attributed to it by virtue of these GCS will operate as a waiver limited to a single case, and will not prevent its subsequent exercise. Any granting of extensions or other forms of deferral by the Provider in favor of the user will not modify in any way the responsibilities identified by these GCS for each Party.
These GCS are available in Italian, English, French, German, Spanish.
II) GENERAL CONDITIONS OF SALE
We invite you to carefully read these General Conditions of Sale before proceeding with any purchase. By making any purchase, you fully accept these General Conditions of Sale. These general conditions of sale govern the sale of products and, where applicable, of services through the site when allingro operates as a seller ("General Conditions of Sale"). The sale of products by third party sellers will be governed by the terms and conditions of sale applicable from time to time.
CONTRACT
The presentation of products and services on the site or via the mobile application constitutes an invitation to offer. By placing an order through the Site, the user declares, pursuant to Legislative Decree no. 206 of 2005, not to play the role of "consumer".
To buy the products, the user must fill in the Order Form and select them one at a time, adding them to the cart with the relative quantities. Once all the items to be purchased have been selected, the user will be asked to choose the preferred solution for delivery, transport and payment method. At this point, a summary page of the selected products, their price and the options (with the relative costs) of delivery and payment will appear.
To submit the order, the user must click on the "SEND ORDER AND PURCHASE" button.
The user acknowledges and accepts that by failing to forward the order, the relative cart could be canceled at the end of the browsing session or subsequently.
The user acknowledges and accepts that circumstances may occur such as to make it impossible to forward the Purchase Order (by way of example but not limited to: Purchase Order for an amount less than Euro 100.00; billing country different from the country of delivery etc).
The Purchase Order forwarded to the Lender will therefore be considered as a contractual purchase proposal addressed to the Lender for the listed products, each considered individually. Unless otherwise established in these GCS, the user acknowledges and accepts that, after submitting a Purchase Order, it will no longer be possible to delete and / or modify the forwarded Purchase Order. The submission of a Purchase Order implies the full knowledge and acceptance of these GCS by the user.
Upon receipt of the Purchase Order, the Lender will send a message of taking charge of the order ("Order Confirmation"). The Order Confirmation does not constitute acceptance of the user's purchase proposal, but only informs the User that the order has been received and will be subjected to the data verification process and the availability of the requested products. The user acknowledges and accepts that there may be circumstances such as to lead to the refusal of the Provider, at its sole discretion, to process orders after sending the Order Confirmation. In such cases, the Lender will inform the user of the non-acceptance of the Purchase Order by means of a specific electronic communication ("Order Refusal").
In any case, the Provider reserves the right to propose to the user alternative products of a similar nature and / or similar to those referred to in the Purchase Order, by means of a specific indication contained in the relative electronic communication sent to the user and / or in the user interface of the Site. In this case, the Customer has 24 hours from receipt of the proposal to decide whether to accept it or not (so-called "Supplementary Order"). In case of non-reply by the user within the terms indicated, the Lender reserves the right at its sole discretion not to accept the Purchase Order, providing in any case to forward the "Order Refusal" to the user or the "Confirmation of Acceptance".
In case of forwarding of the Supplementary Order within the terms indicated, the Provider will forward to the user the "Confirmation of Acceptance - Supplementary Order". In such cases, the supplementary Order may be sent together with the Customer's Purchase Order.
The sales contract with the Provider will be concluded only when a separate e-mail is sent to the user which will contain detailed and definitive information regarding the precise number of Products purchased, the relative Prices and the shipping costs (" Confirmation of Acceptance "and / or" Confirmation of Acceptance - Supplementary Order "), including any" Supplementary Orders ". In the event that the order is processed through multiple shipments, separate Shipping Confirmations may be sent. The user will not be able to cancel the order after sending the Purchase Order. In any case, the compulsory right of withdrawal pursuant to and for the purposes of Italian law is reserved.
All Purchase Orders sent to the Lender must be exactly completed in their entirety and must contain all the elements necessary for the exact identification of the Products ordered, the Customer, the invoicing and the place of delivery.
The user acknowledges and accepts that the Provider reserves, at its sole discretion, not to allow the forwarding and / or not to accept Purchase Orders, without the need for further reasons. In such cases, the Provider could provide to forward the "Order Refusal" to the user.
AVAILABILITY OF GOODS
Given the speed of replacement of products from suppliers, an inevitable feature in the fast-fashion sector, the quantities of Products ordered may not fully correspond to those available at the time of acceptance. The user expressly declares that he is aware of this circumstance and, by sending his Purchase Order, expressly declares and accepts to keep this order valid and binding also for all those products in reference to which, although there is not the availability required by the user, there is in any case an availability of at least 75% of the total quantity of the Purchase Order. (so-called "tolerance threshold)". For orders for which there is no total availability, but which still exceed the tolerance threshold, the quantity of product ordered will be determined independently by Mitrovo Srl in a value between 75% and 100% of the quantity ordered by the user. , indicating the exact amount in the Confirmation of Acceptance received by the user. The user expressly declares as of now to accept this quantity as the final value of the products ordered above the tolerance threshold. In the event that the availability of the goods is less than 75% of the total quantity of the Purchase Order, the User will be free to either CANCEL the order or ACCEPT IT anyway, by clicking on the appropriate buttons that will appear on the relevant page of the site. . Allingro, only in the event that the availability of the goods is less than 75% of the total quantity of the Purchase Order, will be able to reserve concessions and / or advantages for the Customer by activating ALTERNATIVE OPTIONS for the conclusion of the purchase procedure, keeping fixed in any case the possibility of choosing to cancel the order. These concessions and / or advantages may relate to shipping costs or discounts on goods already ordered.
PRICES
Registration on the Site by Users takes place free of charge and does not imply any obligation to purchase on the Site. All prices indicated on the Site are expressed in Euros and are to be understood net of VAT, taxes and shipping costs.
At the time of placing the Purchase Order it is not possible to proceed with the payment. The user may proceed with the payment in compliance with the terms set out in these GCS after receiving the Confirmation of Acceptance / Confirmation of Acceptance - Supplementary Order, containing the Products ordered and the relative prices and expenses.
Shipping costs are calculated as follows: i) shipping costs are calculated as follows: i) shipping costs for Users located in Italy are not fixed, but may vary according to the amount of the order and to the chosen payment method. They are therefore calculated by the Site automatically following the Purchase Order and inserted in the Confirmation of Acceptance / Confirmation of Acceptance - Supplementary Order; ii) the shipping costs for intra-community users are not fixed, but may vary according to the amount of the order, the country of destination and the payment method chosen. They are then calculated by the Site automatically following the Purchase Order and inserted in the Confirmation of Acceptance / Confirmation of Acceptance - Supplementary Order.
In case of errors in the indication of prices and / or shipping costs, the Provider will promptly inform the user of the correct amount, at the email address indicated at the time of placing the Purchase Order. In such cases, within 48 hours of receiving said communication, the user will have the possibility to reconfirm his Purchase Order, or cancel it, by communicating to the following contacts: tel +390574729286, fax +390574621397 and / or email info @ allingro .com
CHANGE OF SHIPPING COSTS
If allingro decides to make the shipment of the purchased goods "free" for all Users of particular countries, specified from time to time and for a specific time, this will be indicated in the promotional banners that the Customer / User will view on the site or will be advertised through email communication.
The relative cost, equal to zero, of the shipment will also be indicated at the conclusion of the purchase procedure in the total calculation of the price to be paid.
Any different methods of calculation or exemption of shipping costs, can be identified to compensate for any returns or refunds and will be agreed in writing by correspondence email from allingro with each individual customer. Any different modality of agreement will have no value between the parties.
ANY ADDITIONAL COSTS
Should the ordered goods be delivered outside of Italy, there may be import duties and / or taxes, payable once the order reaches the specified destination. Any additional customs clearance costs will be the sole responsibility of the user. Any customs duties and / or customs clearance costs are not predictable, as they vary according to the legislation applicable in the country of receipt of the goods, and will be the sole responsibility of the user. In such cases, the user is encouraged to contact the local customs office for further information.
FIRST ORDER RESTRICTIONS FOR NEW USERS
The first purchase order placed by new users using the cash on delivery method of payment cannot in any case exceed the total amount of the goods of € 800.00 net of VAT, shipping costs, other taxes and any discounts.
For subsequent orders, this maximum spending limit will no longer exist.
PROMOTIONS
The promotions on the products on sale will be displayed directly under each individual product with an indication of the initial price, the discount applied and the final discounted price.
Allingro may freely decide to apply discounts to particular categories of products on sale valid for all Customers or recognize advantages or promotions to Customers identified by categories (eg. Those who have never ordered, those who have not ordered for a certain period of time. title example but not exhaustive).
Additional discounts and affiliation and promotional coupons may be envisaged which, if indicated, can be combined with the additional discounts available and advertised on the website or App.
If an asterisk (*) and / or a link is present under the advertising of the discount, the Customer is required to read the linked page or the created alert, where all the terms and conditions of the current promotion will be explained in detail.
The specific indications above are given for read and known by the Customer who accepts and purchases with promotional discounts.
PAYMENTS
For Users located in Italy, payment can be made by credit card, Paypal, cash on delivery and / or bank transfer in advance. For intra-community users, payment can be made by credit card, Paypal, cash on delivery and / or bank transfer in advance.
Payment via PayPal
For payments via PayPal, please refer to the terms and conditions of use of PayPal services. The data entered on the PayPal site will be processed directly by the same and will not be transmitted or shared with the Site. The user undertakes to proceed with the payment via Paypal within two working days from receipt of the Confirmation of Acceptance / Confirmation of Acceptance - Order Integrative. The user acknowledges and accepts that by failing to pay within the indicated terms, the relative order will be considered canceled and the user will have nothing to expect from the Provider, without prejudice to any and wider rights of the Provider. The total total amount of the payment will be charged by PayPal at the time of the actual payment. Upon receipt of the payment of the entire amount indicated in the Confirmation of Acceptance / Confirmation of Acceptance - Supplementary Order, the Lender will process the order and send the Shipping Confirmation within 3 working days. In case of termination of the purchase contract and in any other case of reimbursement, for any reason, the amount of the reimbursement due will be credited to the PayPal account from which the payment was made. Once the credit order has been placed in favor of this account, the Lender cannot be held responsible for any delays or omissions in crediting the refund amount, to dispute which it is necessary to contact PayPal directly.
Payment by credit card
For payment by credit card, the accepted circuits are only Mastercard, Visa, Maestro, VPay and Visa Electron and the Unicredit secure payment service is used, to whose conditions and terms please refer in full, which provides that payments are processed through a secure server-to-server connection using the Secure Sockets Layer (SSL) Protocol. Confidential credit card data (card number, holder, expiration date, security code) are encrypted and transmitted directly to the payment manager without passing through the servers used by the Provider. The user undertakes to proceed with the payment by credit card within two working days from the receipt of the Confirmation of Acceptance / Confirmation of Acceptance - Supplementary Order. Upon receipt of the payment of the entire amount indicated in the Confirmation of Acceptance / Confirmation of Acceptance - Supplementary Order, the Lender will process the order and send the Shipping Confirmation within 3 working days. The user acknowledges and accepts that by failing to pay within the indicated terms, the relative order will be considered canceled and the user will have nothing to expect from the Provider, without prejudice to any and wider rights of the Provider.
Payment by bank transfer
In the case of an advance bank transfer, the relative Shipping Confirmation will be sent as soon as the credit has been credited to the Lender's current account. This may take a few more business days. Any transfer costs are the sole responsibility of the user. The user undertakes to proceed with the payment by bank transfer within two working days from receipt of the Confirmation of Acceptance / Confirmation of Acceptance - Supplementary Order, which also indicates the data necessary to proceed with the bank transfer. Upon receipt of the payment of the entire amount indicated in the Confirmation of Acceptance / Confirmation of Acceptance - Supplementary Order, the Lender will process the order and send the Shipping Confirmation within 3 working days. The user acknowledges and accepts that by failing to pay within the indicated terms, the relative order will be considered canceled and the user will have nothing to expect from the Provider, without prejudice to any and wider rights of the Provider.
Payment by cash on delivery
The payment of the Products by cash on delivery is to be made at the same time as the delivery of the same. In any case, payment by cash on delivery is only allowed in the countries and within the amount limits indicated on the Shipping and Payments page.
Cash on delivery must be paid in cash, to be delivered to the shipper and / or carrier upon delivery of the Products. In case of payment by cash on delivery, the user acknowledges and accepts that an additional contribution may be due, the amount of which will be indicated in the Confirmation of Acceptance / Confirmation of Acceptance - Supplementary Order.
Invoices will be issued in electronic format in accordance with legal obligations. A paper copy of the invoice will be included in the shipping package.
In cases where the user chooses the cash on delivery method and does not make payment to the shipper and / or carrier at the time of delivery of the goods, he will in any case be required to pay the Provider, as a penalty and upon request. written by the Lender, pursuant to and for the purposes of art. 1382 of the Italian Civil Code, the immediately payable sum equal to 20% of the sum due as total payment, as contained in the Confirmation of Acceptance / Confirmation of Acceptance - Supplementary Order, in addition to the reimbursement of shipping costs.
SHIPMENTS
The Provider delivers throughout the EU with the exception of: Cyprus (CY), Livigno (IT), Campione d'Italia (IT), Italian waters of Lake Lugano included in the Ponte Tresa (IT) and Porto Ceresio (IT), Monte Athos (GR), Heligoland Island (DE), Busingen (DE) territory, overseas departments (Guadeloupe, French Guiana, Martinika, Reunion) (FR), Canary Islands (ES), Ceuta (XC), Melilla ( XL), Channel Islands (GB), Aland Island (FI), Principality of Monaco (FR), Isle of Man (GB), Akrotiri (GB).
Without prejudice to extraordinary circumstances (by way of example but not limited to, natural disasters and causes of force majeure) the Provider undertakes to do everything in its power to send the order of the product / s indicated in the relative Shipping Confirmation. , by the date indicated in this Shipment Confirmation and, in any case, within the maximum term of 30 days from the date of the Shipment Confirmation.
In the event that the aforementioned delivery terms are not respected, the Provider will promptly inform the user, giving him the possibility to set a new delivery date, or to cancel the order, with the consequent refund of the entire amount paid. .
DELIVERIES
Deliveries will be made by express courier, indicated in the Shipping Confirmation. Users are invited to contact the courier for information and / or to communicate any requests. In any case, the Customer acknowledges and accepts that the goods travel at the sole risk of the Customer.
The user can check the progress of his order at any time by logging into his account on the Site.
In the event that the products have not been delivered after 30 working days from sending the Shipping Confirmation, the user can send an e-mail to the e-mail address info@allingro.com with the subject "Non-delivery", indicating the Purchase Order number and any notes.
After receiving the e-mail and after the appropriate research, the Provider will contact the user within 4 working days to try to reach a quick solution of the problem.
The Products are delivered at the risk and peril of the user who, in his own interest, must verify, before collection, the quantity, integrity and quality of what has been received.
Any complaints must be made directly to the shipper and / or carrier at the time of delivery.
The Provider will not be held responsible for missing or tampered products not reported directly to the shipper and / or carrier at the time of delivery.
In any case, the Provider will not be responsible for failure or delay in delivery due to force majeure, such as - by way of example but not limited to - strikes, provisions of the Public Authority, fires, floods, natural disasters, wars and acts of terrorism.
APPLICABLE LAW AND JURISDICTION
These General Conditions of Sale are regulated and must be interpreted in accordance with Italian law.
The language in which the Contract is concluded is Italian. In the event of a conflict between any versions of the General Conditions prepared in a language other than Italian and accepted by the Customer, the meaning and interpretation of the General Conditions in Italian prevail in any case.
The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.
For any dispute or arising from these Conditions or from their execution, they will be devolved exclusively to the Padua court.
CHANGES TO THE GENERAL CONDITIONS OF SALE
Allingro reserves the right to modify the site, policies and these General Conditions of Sale at any time to offer new products or services, or to comply with legal or regulatory provisions. You will be subject to the policies and terms of the General Conditions of Sale from time to time in force at the time you order products, unless any changes to these policies and terms are required by applicable law or by the competent authorities (in which case, they will also apply to previously placed orders). If any provision of these conditions is deemed invalid, null or for any reason unenforceable, this condition will in any case not affect the validity and effectiveness of the other provisions.
WAIVER
In case of non-fulfillment by the user of these General Conditions of Sale, the failure by Allingro to exercise the right to act against the Customer, does not represent a waiver by the provider to act for the violation of the obligations assumed by the user.
CONTACTS
For any communications, please contact the Provider at the following addresses:
Mitrovo Srl Headquarters: CORSO DEL POPOLO, 8 35131 PADOVA PD
-PEC: mitrovo.srl@pec.it,
-E-mail: info@allingro.com
-Tel: +39 0497446073
Should a provision of these GCS be wholly or partially null and / or ineffective, the remaining provisions of the GCS will in any case remain valid and effective.
Although not expressly provided for in these GCS, the Italian laws in force apply. Failure or delayed exercise by the Provider of one of the rights, faculties or powers attributed to it by virtue of these GCS will operate as a waiver limited to a single case, and will not prevent its subsequent exercise. Any granting of extensions or other forms of deferral by the Provider in favor of the user will not modify in any way the responsibilities identified by these GCS for each Party.
These GCS are available in Italian, English, French, German, Spanish.
Pursuant to and for the purposes of articles. 1341 and 1342 of the Italian Civil Code, the user, after careful reading of each clause, and having carefully examined the content of the provisions of the articles relating to the General Conditions of Use "Site Registration", "Personal Account", "User Obligations and Responsibilities" , "Intellectual and industrial property", "Third party activities", "Product warranties and limitations of liability", "Violations of the conditions of use", "Express termination clause", "Applicable law and competent court", "Changes or Changes to the Conditions "," Waiver ", expressly approves and accepts them.
____________, on _______________
Signature
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Pursuant to and for the purposes of articles. 1341 and 1342 of the Italian Civil Code, the user, after careful reading of each clause, and having carefully examined the contents of the provisions of the articles relating to the General Conditions of Sale "Contract", "Availability of Goods", "Prices", "Any additional costs", "Payments", "Product warranties and limitations of liability", Applicable Law and Jurisdiction "," Amendments to the General Conditions of Sale "," Waiver ", expressly approves and accepts them.
_________________, there ___________________________
Signature
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