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Terms of service

MITROVO SRL (hereinafter also "allingro" or "lender") provides the user (also followed by "Customer") functionality of the Site and other products and services when visiting or purchases on www.allingro.com (hereinafter also "Site"), uses services provided by alingu or the application for mobile devices.

Using the site, the user declares that he knows the following terms and conditions of use and sales, the privacy policy and the Cookies Policy published by it, which it fully accepts.

If the user does not accept them, he is invited not to use this site.The following terms and conditions ("General conditions of use and sale" or "CGV"), together with the further terms and conditions contained in the "Privacy Policy" and in the "Cookie Policy", govern the supply of the services offered by the Mitrovo S.r.l. company, with registered office at the headquarters: Corso del Popolo, 8 35131 Padua Pd, P.I./C.F. IT05335580287, registered in the Register of Companies of the Chamber of Commerce of Padua Pd - 460839, Email info@allingro.com, PECmitrovo.srl@pec.it, tel: +39 0497446073.

Access to the site and related services is intended exclusively for users, as identified below. The user is required to print, subscribe to and keep these CGVs.

 

Definitions, premises and attachments

For the purposes and effects of these general terms and conditions of use and sales, it is understood by:

- "User" and/or "Customer":The legal person, located within the U.E., who acts for purposes inherent to the business, commercial, artisan or professional activity possibly carried out, or an intermediary. To this end, it should be remembered that the user with registered office outside the Italian territory, to perfect the possible purchase of goods on the site, must be registered in the Vies and/or in any case in possession of a valid and active VAT number in the country of belonging or in any case being in possession of documents certifying the qualification of companies/legal person; The user is therefore required to communicate any variation of data and the corporate statute for tax and commercial purposes. The user is, in fact, the only one responsible for the truthfulness of the data provided as a buyer;

- "Services":the offer and sale of the products on the Site, on the App and the related services;

- "Order form":the form in electronic format through which the user can submit a purchase order;

- "Purchase order":the purchase proposal sent by the user electronically to the lender;

- "Order confirmation":The electronic communication with which Mitrovo S.r.l. warns the user that he has received the purchase order, but that he has not subjected it to the process of verification and availability process of the requested products;

- "Contract refusal":We mean the electronic communication with which the lender warns the user not to accept the purchase order;

- "Confirmation of acceptance":We mean the acceptance of Mitrovo S.r.l. of the purchase order sent by the Customer, including effective quantities of purchased products, purchase price, terms and methods of payment, taxes and shipping costs;

- "Communication availability limited articles":We mean the electronic communication with which Mitrovo S.r.l. He warns the user that, following the internal verification process, the quantity of available items did not reach 75% of the total quantity of the items referred to in the purchase order, allowing the user to proceed to confirm, integrate or cancel the purchase order within 24 hours. In case of non -response from the user in the terms indicated, the purchase order will be deemed canceled;

- "Confirmation of acceptance - supplementary order":We mean the acceptance of Mitrovo S.r.l. of the supplementary purchase order sent by the Customer, including effective quantities of purchased products, purchase price, terms and methods of payment, taxes and shipping costs;

- "Shipping Confirmation":We mean the communication with which the lender informs the user of the shipment of the order, including a summary of the same, of the expected delivery date;

- "Purchase price":the price of the products published on the Site, net of taxes, delivery costs and any other element;

- "Vies": Vat Information Exchange System.

The definitions, premises and attachments constitute an integral and substantial part of these CGV. In particular, the following documents are attached to this:Privacy PolicyAndCookie policy

 

I) General conditions of use

We invite the user to carefully read these General Conditions of Use ("General Conditions of Use") before using the services offered by Alingu. Using these services fully accepts these General Conditions of Use.We offer a wide range of services therefore the user could be subject to further conditions. In case of use of a service offered by Alinguro (such as: the user profile or the application for mobile devices), the user will also be subject to the guidelines and general conditions applicable to that particular service.

 

Privacy

We invite the user to consult oursPrivacy Policyand the policies onCookiesgoverning the use of the services provided by Alingu.

 

Electronic communications

When the user uses services or send us communications by e-mail, text messages (SMS) and from your computer or mobile device, communicate with us in electronic form. Alingu can communicate with the user in various ways, for example by e-mail, text messages (SMS), in-app notifications, or by publishing messages and communications on the site or through other services. Without prejudice to the specific provisions of the legal legal, for the purposes of this contract, the User agrees to receive from the alingues communications in electronic form and recognizes that all contracts, notifications, information and other communications that the They are supplied in electronic form they meet the requirement of the written form, when required by law.

 

License for access to services

All rights not expressly conferred by these General Conditions of Use or by the terms of the service remain in the end of the allingro or to its firefighters, suppliers, publishers, owners or other service providers.

It is not possible to reproduce, duplicate, copy, sell, resell, visit or in any other way to use the services offered by allingro for any commercial use in whole or in part without our express written consent. Framing or use framing techniques cannot be made to appropriate any brand, logo or other proprietary information (including images, text, page settings, or format) of the alingu in the absence of an express written consent by the same. It is not possible to use any destination tags or any other "hidden text" using the name or brands of allingro without the express written consent by the same. The user can use the services provided only within the limits provided by law. The violation of these General Conditions of Use will entail the revocation of the authorization to use by the allingro.

 

Object and description of the site

These CGV regulate the offer and sale of products through the Site. The sale is made only in the wholesale, within the U.E., with the exception of the provisions of the present CGV for shipments.

Access to the site and related services is intended for a use exclusively reserved for legal persons, owners of P.I./vat who act for purposes relating to their business, commercial, artisan or professional activity.

The site allows users not recorded the navigation of the same, with the exception of the pages to access which registration is required. In any case, unregistered users are not allowed to view the purchase prices of the products or proceed with the purchase of the products.

The site allows recorded users the navigation of the same, the display and purchase of the products.

In any case, the presentation of the products on the site constitutes an invitation to users to formulate, against the lender, a purchase proposal. These invitations to offer have no binding nature for the lender and do not constitute offers to the public pursuant to and for the purposes of art. 1336 c.c.

 

Registration on the site

The use of services is allowed only to registered users, located within the U.E. (limited to the countries in which you allingro sends their goods, see Shipping paragraph) and having legal capacity pursuant to and the purposes of Italian law.
Registration involves the insertion of some personal data of the user (by way of example but not exhaustive: registered office, registered office, P.I./vat).

In order to complete the registration procedure and access the services offered, the user is required to accept and subscribe to these CGVs, as well as possibly provide the appropriate consents to the processing of personal data.

For the purposes of the correct creation of the aforementioned registration account, as well as to allow the improvement of any purchases, the user assumes the obligation to provide their complete, correct and true personal data and to keep them updated. The lender reserves the right to carry out checks on the completeness, correctness and/or truthfulness of the information provided by the user. If all the information requested were not provided, or the same should be not complete, correct and/or truthful, the lender reserves the right, at its own unquestionable judgment, not to follow the registration and/or purchase procedure of the User on the site and/or to request any further documents and/or clarifications to the user.

 

Personal account

The access credentials are released free of charge, are strictly personal and not transferred to third parties.

The user is the only one and the only one responsible for the conservation and confidentiality of his credentials and, consequently, remains the only one and the only one responsible for all the uses connected or related to them (including damage and prejudicial consequences caused to the lender and/or third parties ).

The user undertakes to preserve with due care and diligence the credentials of access to the platform and to control access to their devices. In the event of theft, loss or loss of the access credentials, as well as if these credentials are, or presumably are about to be, used in an unauthorized way, the user undertakes, without delay, to communicate to the lender at the following contact details- Mail info@allingro.com, telephone +39049746073, and to modify your access data.

In any case, it is understood that the user will be the only responsible for the consequences deriving from the theft, loss and/or the loss of the access credentials to the site.
The lender reserves the right to accept, refuse and/or amend any request for registration and/or purchase at its own exclusive discretion.

In any case, the registered user has the right to request the cancellation of his profile at any time, through the appropriate functionality available on the site.

 

User obligations and responsibility

The user undertakes to use the site with good faith and diligence, in compliance with these CGV, Privacy Policy and Cookie Policy.

Using this site and/or by placing orders through it, the user agrees to: make use of the site only to make legally valid consultations or orders, not to make false and/or fraudulent orders.

We inform you that in this case, if sufficient elements exist to believe that a false and/or fraudulent order has been placed, the lender will be authorized to cancel it and inform the competent authorities.

The user, through the use of this website, undertakes to provide the lender the number of P.I./vat, social denomination, e -mail address, billing address, delivery address and/or other data and/or information necessary for the provision of services in a complete, truthful and correct way.

The user accepts and undertakes not to use the services in such a way as to cause, or to be able to cause, interruptions, damage or malfunctions to services and related functionality, or for fraudulent purposes, or in any case to commit illegal activities, or to cause Disorder, prejudice or apprehension.

 

Intellectual and industrial properties

Any wider intellectual and industrial property right on the site and on the contents and materials published therein (included by way of example but not exhaustive, domain names, brands, patents, design, texts, images, layouts, software etc.) is and remains of the lender and its tendens and/or additions.

It is not allowed to systematically reuse and/or/or the contents of the site systematically and/or/or content without the preventive and express written consent of the lender. By way of example but not exhaustive, it is not allowed to use data mining, robots or similar acquisition or extraction devices to reuse any part of the site, nor create and/or publish a database that reproduces substantial parts (e.g. prices and product lists ) of the site.

In the event of any disputes regarding the violation of industrial and/or intellectual property rights, users are invited to contact the lender at the email address info@allingro.com

 

Third party activities

The site may contain spaces or links managed by third parties, for purposes related to the correct provision of the services available (e.g. operator of the online payment service).

The relationships between users and these third parties are regulated by separate contractual relationships to which the user is required to conform. The lender has no control over these sites or resources and therefore does not assume any responsibility for them or relating to any losses or damages that can derive from users following their use.

 

Guarantees on Products and Limitations of Responsibility

The user recognizes and accepts that the lender operates as a mere distributor of the products and therefore there is no responsibility for the manufacturer or on a previous seller of the same contractual chain or on any other intermediary.

In the event of defects of conformity of the products, the user will be entitled, with the exclusive discretion of the lender, (i) to restore without expenses of the compliance of the property by replacement, or (II) to the refund of the purchase price. In such cases, the user,Within 8 days from receipt of the goods, must contact the lender at info@allingro.com, indicating the type of defect and attaching an image in .jpeg format that attests to its effective existence. The lender will communicate the solution adopted to the email address used by the user to send the aforementioned communication, reserving the right to provide and/or request any further information and/or appropriate information to the user, which may vary depending on the case of species (by way of example but not exhaustive, sending photographs of the failed garments with other means, indication of the IBAN on which to reimburse, preventive return of the head of the failed etc.).). respect the description provided and have the qualities presented on the site, even in the case of non -substantial differences with the images of the products, merely illustrative, present on the site; (ii) are suitable for the use to which the products are normally intended; (III) show quality and characteristics that are normal in products of the same type and that can be reasonably expected.

Within the limits allowed by the law, the lender declines all liability in the event that the product delivered does not comply with the legislation of the country of delivery other than Italy.

The user renounces in any case, pursuant to and to the purposes of art. 131 of Legislative Decree no. 206 of 2005, to exercise any regression action against the lender.

Without prejudice to the case of willful misconduct or gross negligence, the lender will only be responsible for any direct and predictable damage at the time of the conclusion of the sales contract, and in any case within the limits of the purchase price of the product in question.

The user explicitly recognizes and accepts that in no case can the lender be responsible for any losses suffered, failure to profit or any other damage that is not immediate and direct consequence of his default or that is not predictable at the time of the conclusion of the contract of sale.

 

Violation of the conditions of use

The lender reserves the right to suspend and/or cancel the account, block access to the site, in all and/or in part, in a temporary and/or definitive way, in the event of a violation, by the user, of also one of the obligations provided for in these Conditions and Privacy Policy, and in any other case at its own unquestionable judgment.

The user, following the receipt of the report by the provider of the violation of the obligations set out in this contract, must provide, without delay and in any case no later than 24 hours, to eliminate the causes of the dispute and/or to provide suitable documentation a support of one's own reasons. In the event of non -refundment in the terms indicated, or in any case if the arguments addressed by the user are not sufficient, the lender will have the right to terminate the contract with a notice of at least 72 hours compared to the actual suspension and/or cancellation of the account, Without prejudice to the lender's right to act for compensation for any damage suffered, as well as reserving the right to assume the measures deemed more suitable in the concrete case, including reporting to the judicial authority.

 

Express resolutive clause

The obligations assumed by the user referred to in these "general conditions of use", are essential, so that, by expressed agreement, the breach of only one of these obligations, where not determined by the fortuitous case or force majeure, will result in the termination of the contract of the contract pursuant to art. 1456 of the Italian Civil Code, without the need for a judicial ruling that produces the aforementioned effect.
However, the right not to make use of this express termination clause and to claim the fulfillment of the contract, the right to compensation for the damage, has been made to the lender.

 

Applicable law and competent hole

These general conditions of use are regulated and must be interpreted pursuant to Italian law.

The language in which the contract is concluded is Italian. In the event of a contrast between any versions of the general conditions prepared in a language other than Italian and accepted by the customer, in any case, the meaning and interpretation of the general conditions in Italian prevail.

The application of the United Nations Convention on international goods contracts is expressly excluded.

For any controversy deriving from these conditions or from their execution, they will be donated exclusively to the Padua forum.

 

Processing of personal data

The processing of the personal data of which the lender holds takes place in compliance with the current legislation on the matter. For the methods of processing personal data, please refer toPrivacy PolicyAvailable at the addresswww.allingro.com/it/privacy.

 

Changes or variations under the conditions

The provider reserves the right to modify the site, the present CGVs, the Privacy Policy and the Cookie Policy at any time to offer new products or services, or to conform to law or regulatory provisions. The user will be subject to the policies and terms of the CGVs from time to time in force when proceeding with the sending of the order, unless any changes to these terms are not requested by applicable law or by the competent authorities (in which case, they will also apply to the orders made previously).

Continuing to take advantage of the services after the entry into force of the changes, the user fully accepts these changes. Otherwise, if the user does not intend to accept the changes, he will have to delete his registration.

If any forecast of these CGVs is considered invalid, nothing or for any inapplicable reason, this condition will not however affect the validity and effectiveness of the other forecasts.

 

Renunciation

In the event of non -fulfillment by the user to these General Conditions of use, the non -exercise by the right to act against the Customer, does not represent a renunciation of the lender to act for the violation of the obligations assumed by the user .

 

Minors

Products are not sold for minors. Products for children can only be sold by users only by users who have completed the age of majority, even if the consensus expressed in the users of users website and information request "contact us" are validly intended to be provided by minors who have made 14 years pursuant to and for the purposes of Legislative Decree n.101/18.

 

CONTACTS
For any communications, please contact the lender at the following addresses:
-Mitrovo S.r.l. See: Corso del Popolo, 8 35131 Padua Pd
-PEC: mitrovo.srl@pec.it,
-E-mail: info@allingro.com
-Tel: +39 0497446073
If a provision of these CGV should be completely or partly nothing and/or ineffective, the remaining provisions of the CGVs will remain valid and effective in any case.
Although not expressly provided for by these CGVs, the Italian law rules are applied. The non -delayed or delayed exercise by the lender of one of the rights, faculties or powers attributed to it by virtue of these CGVs will operate as a circumscribed renunciation at a single case, and will not prevent the next year. The possible granting of extensions or other forms of extension of the lender in favor of the user will in no way change the responsibilities identified by these CGVs against each party.

This CGV are available in Italian, English, French, German, Spanish.

 

 Ii) General conditions of sale

 

We invite you to carefully read these General Conditions of Sale before proceeding with any purchase. By making any purchase, this General Conditions of Sale in full.These General Conditions of Sale regulate the sale of products and, where applicable, of services through the Site when you allygro operates as a seller ("General Conditions of Sale"). The sale of products by third party sellers will be regulated by the terms and conditions of sale from time to time applicable from time to time.

 

CONTRACT

The presentation of products and services on the Site or through the application for mobile devices is an invitation to offer. The user placing an order through the Site declares, pursuant to Legislative Decree no. 206 of 2005, not to cover the quality of "consumer".

To buy the products, the user must fill in the order form and select them one at a time, adding them to the cart with the relative quantities. Once all the items to be purchased is selected, the user will be asked to choose the favorite solution for delivery, transport and the payment method. At this point a summary page of the selected products, their price and the options (with the related costs) of delivery and payment will appear.

To forward the order, the user must click on the "Send order and buy" button.

The user recognizes and accepts that by not by submitting the order, the relative trolley may be deleted at the end of the navigation session or subsequently.
The user recognizes and accepts that circumstances could occur such as to involve the impossibility of submitting the purchase order (by way of example but not exhaustive: purchase order of an amount less than € 100.00; delivery etc).

The purchase order forwarded to the provider will therefore be considered as a contractual purchase proposal addressed to the lender for the products listed, each considered individually. Unless otherwise established in these CGVs, the user recognizes and accepts that, after the purchase order, it will no longer be possible to proceed with the elimination and/or modification of the forwarded purchase order. The forwarding of a purchase order implies full knowledge and acceptance of these CGVs by the user.
Upon receipt of the purchase order, the lender will send a message of taking charge of the order itself ("order confirmation"). The order confirmation does not constitute acceptance of the user's purchase proposal, but makes only known to the user that the order has been received and will be subjected to the process of checking data and availability of the requested products. The user recognizes and accepts that circumstances could occur such as to entail the rejection of the lender, at his own unquestionable judgment, to the elaboration of orders after sending the order confirmation. In such cases, the lender will inform with a specific electronic communication ("Contract refusal") the user of the non -acceptance of the purchase order.

In any case, the provider reserves the right to offer the user of alternative products of a similar and/or similar to those referred to in the purchase order, through a specific indication contained in the relative electronic communication sent to the user and/or in the 'User interface of the Site. In this case, the Customer has 24 hours from receipt of the proposal to decide whether to accept it or not (so -called "supplementary order"). In the event of non -refreshment by the user in the terms indicated, the provider reserves the right at his own unquestionable judgment not to accept the purchase order, in any case, to submit the "order refusal" to the user the "confirmation of acceptance".

In the event of forwarding the supplementary order in the terms indicated, the provider will submit the "Confirmation of acceptance - supplementary order" to the user. In such cases, the supplementary order can be sent together with the customer purchase order.
The sales contract with the lender will end only when a separate e-mail will be sent to the user who will contain detailed and definitive information regarding the precise number of products purchased, the relative prices and the shipping costs (" Confirmation of acceptance "and/or" Confirmation of acceptance - supplementary order "), including any" supplementary orders ". In the event that the order is processed through multiple shipments, separate shipping confirmations may be sent. The user cannot delete the order after sending the purchase order. However, the right of mandatory withdrawal is made to the senses and to the purposes of Italian law.

All purchase orders transmitted to the lender must be exactly completed in all their parts and must contain all the elements necessary for the exact identification of the products ordered, the customer, the billing and the place of delivery.

The user recognizes and accepts that the lender reserves, at his own exclusive discretion, not to allow forwarding and/or not to accept purchase orders, without the need for further reasons. In such cases, the lender could submit the "order refusal" to the user.

 

Goods availability

Given the replacement speed of the products at the suppliers, an inevitable feature in the Fast-Fashion sector, the quantities of the products ordered may not correspond in full to those available at the time of acceptance. The user expressly declares that he knows said circumstance and, by sending his own purchase order, declares and expressly accepts to keep valid and binding said order also for all those products in reference to which, although there is no availability required by User, however there is an availability of at least 75% of the total quantity of the purchase order. (so -called "tolerance threshold)". For the orders of which there is no total availability, but which still exceed the tolerance threshold, the quantity of ordered product will be determined autonomously by Mitrovo S.r.l. In a value between 75% and 100% of the quantity ordered by the user, providing to indicate the exact amount in the confirmation of acceptance received by the user. The user expressly declares since now to accept this quantity as a definitive value of the products ordered above the tolerance threshold. In the event that the availability of the goods are less than 75% compared to the total quantity of the purchase order, the user will be free or to delete the order or to accept it anyway, clikkking on the appropriate buttons that will appear on the relevant page of the site . Alongro, only in the event that the availability of the goods are less than 75% compared to the total quantity of the purchase order, will be able to reserve the customer of the facilities and/or advantages by activating alternative options for the conclusion of the purchase procedure, keeping fixed In any case, the possibility of choosing the cancellation of the order. These concessions and/or advantages may concern shipping costs or discounts on the goods already ordered.

 

Prices

Registration on the site by users takes place free of charge and does not entail any purchase obligation on the site. All prices indicated on the site are expressed in euros, they are intended to be clear of I.V.A., taxes and shipping costs.

At the time of the purchase order, it is not possible to proceed with the payment. The user may proceed with the payment in compliance with the terms referred to in these CGV after receiving the confirmation of acceptance/confirmation of acceptance - supplementary order, containing the products ordered and the related prices and expenses.

Shipping costs are calculated in the following way: i) shipping costs are calculated in the following way: i) shipping costs for users located in Italy are not fixed, but may vary according to the amount of the order e to the payment method chosen. They are then calculated by the site automatically following the purchase order and included in the confirmation of acceptance/confirmation of acceptance - supplementary order; ii) shipping costs for intra -community users are not fixed, but can vary according to the amount of the order, the destination nation and the payment method chosen. They are then calculated by the site automatically following the purchase order and included in the confirmation of acceptance/confirmation of acceptance - supplementary order.

In the event of errors in the indication of prices and/or shipping costs, the lender will promptly inform, to the email address indicated at the time of the purchase order, the user of the correct amount. In such cases, within 48 hours of receipt of said communication, the user will have the opportunity to reconfirm his purchase order, or cancel it, by communicating to the following contacts: Tel +390574729286, fax +390574621397 and/or email info@allingro .com

 

Shipping costs variation

If alingu decides to make the shipment of the goods purchased for all users of particular countries, from time to time specified and for a determined time, "free", this will be indicated in the promotional banners that the customer/user will view on the site or will be advertised through Mail communication.

The relative cost, equal to zero, of the shipment will also be indicated at the conclusion of the purchase procedure in the total calculation of the price to be paid.

Any different methods of calculation or exemption of shipping costs, can be identified to compensate for any returns or reimbursements and will be agreed by written by email of correspondence by allingro with each individual customer. Each different path method will have no value between the parties.

 

 

Any additional costs

If the goods ordered should be delivered outside Italy, duties and/or import fees may exist, once due to the order reaches the specific destination. Any additional cost of customs clearance will be the exclusive load of the user. Any customs duties and/or customs clearance costs are not predictable, as they vary by reason of the legislation applicable in the country of receipt of the goods, and will be exclusively loaded by the user. In such cases, the user is invited to contact the local customs office for more information.

 

First ordinative limitations new users

The first purchase order made by new users using the cash on delivery method, can in no case exceed the total goods amount of € 800.00 net of VAT, shipping costs, other taxes and any discounts.

For subsequent orders, it will no longer exist this maximum spending limit.

 

Promotions

Promotions on the products for sale will be displayed directly under each single product with the indication of the initial price, the discount applied and the discounted final price.

Alingu can freely decide to apply discounts to particular categories of products for sale valid for all customers or recognize advantages or promotions to customers identified by categories (e.g. those who have never ordered, those who do not order from a certain period of time. Examples to exemplary but not exhaustive title).

It may provide for further discounts and affiliation and promotion coupons which, if indicated, will be combined with the additional discounts present and advertised on the site or on the app.

If an asterisk (*) and/or a link is present under the advertising of the discount, the customer is required to read the connected page or the alert created, where all the terms and conditions of the promotion in progress will be detached.

The above specific indications are given for readers and known by the customer who accepts and acquires with promotional discounts.

 

Payments

For users located in Italy, payment can be made by credit card, Paypal, mark and/or advance bank transfer. For intra -community users, payment can be made by credit card, Paypal, cash on delivery and/or advance bank transfer.

Payment via PayPal

For payments through PayPal, see the condition and terms of use of PayPal services. The data entered on the PayPal website will be processed directly by it and will not be transmitted or shared with the Site. The user undertakes to pay through PayPal within two working days starting from the reception of the confirmation of acceptance/ confirmation of acceptance - order Supplementary. The user recognizes and accepts that by not paying the payment within the terms indicated, the relative order will be considered canceled and the user will have nothing to claim by the lender, without prejudice to any wider right of the lender. The total total amount of the payment will be charged by Paypal at the time of the actual payment. Received the payment of the entire amount indicated in the confirmation of acceptance/ confirmation of acceptance - supplementary order, the lender will process the order and send the shipping confirmation within 3 working days. In the event of termination of the purchase contract and in any other case of reimbursement, in any capacity, the amount of the refund due will be credited to the PayPal account from which the payment was made. Once the crediting order in favor of this account will be ordered, the provider cannot be held responsible for any delays or omissions in the accreditation of the refund amount, to contest which it is necessary to contact Paypal directly.

Payment by credit card

For the payment by credit card, the admitted circuits are solely Mastercard, Visa, Maestro, Vpay and Visa Electron and the Unicredit safe payment service is used, to whose conditions and terms are referred to in full, which provides that payments are treated through A safe server-to server connection through the use of the SSL protocol (Secure Sockets Layer). The confidential data of the credit card (card number, holder, expiry date, security code) are encrypted and transmitted directly to the payments manager without transit from the servers used by the lender. The user undertakes to pay by credit card within two working days starting from the receipt of the confirmation of acceptance/ confirmation of acceptance - supplementary order. Received the payment of the entire amount indicated in the confirmation of acceptance/ confirmation of acceptance - supplementary order, the lender will process the order and send the shipping confirmation within 3 working days. The user recognizes and accepts that by not paying the payment within the terms indicated, the relative order will be considered canceled and the user will have nothing to claim by the lender, without prejudice to any wider right of the lender.

Payment by bank transfer

In the case of advance bank transfer, the relative shipping confirmation will be sent as soon as the credited to the provider's current account has been verified. This is why a few more working days may be needed. Any bank transfer expenses, they remain charged to the user. The user undertakes to pay by bank transfer within two working days starting from the reception of the confirmation of acceptance/confirmation of acceptance - supplementary order, in which the data necessary to proceed with the bank transfer are also indicated. Received the payment of the entire amount indicated in the confirmation of acceptance/ confirmation of acceptance - supplementary order, the lender will process the order and send the shipping confirmation within 3 working days. The user recognizes and accepts that by not paying the payment within the terms indicated, the relative order will be considered canceled and the user will have nothing to claim by the lender, without prejudice to any wider right of the lender.

Payment via cash on delivery

The payment of the products by mark is to be made at the same time as they are delivered. In any case, payment with cash on delivery is allowed only in the countries and within the limits of the amount indicated on the shipments and payments page.

The cash on delivery must be made in cash, to be delivered to the shipper and/or the carrier at the time of the delivery of the products. In the event of payment by cash on delivery, the user recognizes and accepts that an additional contribution may be due, whose amount will be indicated in the confirmation of acceptance/confirmation of acceptance - supplementary order.

The invoices will be issued in electronic format according to the legal obligations. A copy of the invoice in paper format will be inserted in the shipping package.

In cases where the user chooses the delivery method and does not make payment to the shipper and/or the carrier at the time of the delivery of the goods, in any case it will be required to pay the lender, by way of criminal and upon request Written of the lender, pursuant to and for the purposes of art. 1382 of the Italian Civil Code, the sum immediately due to 20% of the sum due to total payment, as contained in the confirmation of acceptance/confirmation of acceptance - supplementary order, in addition to the reimbursement of shipping costs.

 

Shipments

The lender delivers throughout U.E. With the exception of: Cyprus (CY), Livigno (IT), Italian champion (IT), Italian waters of Lake Lugano included in the Ponte Tresa (IT) and Porto Ceresio (IT), Monte Athos (GR), Isola of Helgoland (de), Busingen territory (de), Oltremare Departments (Guadalupa, Guyana French, Martinika, Reunion) (FR), Canary Islands (ES), Ceuta (XC), Melilla (XL), channel islands (GB), Isola Aland (FI), Principality of Monaco (FR), Isola di Man (GB), Akrotiri (GB).

Without prejudice to extraordinary circumstances (by way of example but not exhaustive, natural disasters and causes of force majeure) the lender undertakes to do everything in its faculties to send the order of the product/s indicated in the relative shipping confirmation , by the date indicated in this shipping confirmation and, in any case, within the maximum term of 30 days from the date of the shipping confirmation.
In the event that the aforementioned delivery terms are not respected, the lender will promptly inform the user, granting him the possibility of setting a new delivery date, or canceling the order, with the consequent reimbursement of the entire amount paid .

 

Deliveries

Deliveries will take place by express courier, indicated in the shipping confirmation. Users are invited to contact the courier for information and/or to communicate any requests. In any case, the customer recognizes and accepts that the goods travel with the exclusive risk of the customer.

The user can check the progress of his order at any time, accessing his site account.

In the event that the products have not been delivered 30 working days from sending the shipping confirmation, the user can send an e-mail to the e-mail address info@allingro.com with the object "Failure to delivery", indicating the number of the purchase order and any notes.

After receiving the e-mail and after the appropriate research, the lender will contact the user within 4 working days to try to reach a quick solution of the misunderstanding.

The products are delivered to the risk of the user who, in his own interest, must verify, before the withdrawal, the quantity, integrity and quality of what was received.

Any complaints must be advanced directly to the shipper and/or the carrier at the time of delivery.

The lender will not be responsible for missing products or tampereds not reported directly to the shipper and/or the carrier at the time of delivery.

In any case, the lender will not be responsible for the non -delivery or delayed delivery due to causes of force majeure, such as - by exemplary and non -comprehensive title - strikes, public authority measures, fires, floods, natural disasters, wars and acts of terrorism.

 

Applicable law and competent hole

These General Conditions of Sale are regulated and must be interpreted pursuant to Italian law.

The language in which the contract is concluded is Italian. In the event of a contrast between any versions of the general conditions prepared in a language other than Italian and accepted by the customer, in any case, the meaning and interpretation of the general conditions in Italian prevail.

The application of the United Nations Convention on international goods contracts is expressly excluded.

For any controversy or deriving from these conditions or from their execution, they will be donated exclusively to the Padua forum.

 

Changes to the general conditions of sale

Alingu reserves the right to modify the site, policies and these general conditions of sale at any time to offer new products or services, or to conform to provisions of law or regulations. The user will be subject to the policies and terms of the general conditions of sale from time to time in force when he orders products, except that any changes to these policies and to these terms are not requested by applicable law or by the competent authorities (in which case, they will also apply to the orders made previously). If any provision of these conditions is considered disabled, nothing or for any reasonable reason, this condition will not however affect the validity and effectiveness of the other forecasts.

 

Renunciation

In the event of non -fulfillment by the user to these General Conditions of Sale, the failure to exercise the right to act against the customer, does not represent a renunciation of the lender to act for the violation of the obligations assumed by the user.

 

CONTACTS
 

For any communications, please contact the lender at the following addresses:
Mitrovo S.r.l. See: Corso del Popolo, 8 35131 Padua Pd
-PEC: mitrovo.srl@pec.it,
-E-mail: info@allingro.com
-Tel: +39 0497446073

If a provision of these CGV should be completely or partly nothing and/or ineffective, the remaining provisions of the CGVs will remain valid and effective in any case.
Although not expressly provided for by these CGVs, the Italian law rules are applied. The non -delayed or delayed exercise by the lender of one of the rights, faculties or powers attributed to it by virtue of these CGVs will operate as a circumscribed renunciation at a single case, and will not prevent the next year. The possible granting of extensions or other forms of extension of the lender in favor of the user will in no way change the responsibilities identified by these CGVs against each party.

This CGV are available in Italian, English, French, German, Spanish.

 

Pursuant to and for the purposes of articles. 1341 and 1342 c.c. The user, after careful reading of each clause, and having carefully examined the content of the provision of articles relating to the general conditions of use"Registration on the Site", "Personal account", "User obligations and responsibilities", "Intellectual and industrial property", "third party activities", "guarantees on products and limitations of responsibility", "violations of the conditions of use "," Express resolutive clause "," applicable law and competent hole "," changes or variations under the conditions "," renunciation ",expressly approves and accepts them.

 

____________, there _______________

Signature

____________________________

 

Pursuant to and for the purposes of articles. 1341 and 1342 c.c. The user, after careful reading of each clause, and having carefully examined the content of the provision of the items relating to the general conditions of sale"Contract", "Freight Availability", "Prices", "Any additional costs", "Payments", "Guarantees on products and limitations of responsibility", applicable law and competent hole "," Changes to the general conditions of sale "," " Renunciation ”,expressly approves and accepts them.

 

 

_________________, there ___________________________

 

Signature

__________________________

 

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